Guest Services Representative - Evening-3
Company: Medical University of South Carolina
Location: Charleston
Posted on: April 6, 2026
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Job Description:
Job Description Summary The Guest Services Representative
reports to the Manager of Guest Services. Under general
supervision, the Guest Services Representative covers inpatient and
outpatient House Concierge units and information services areas. In
addition, this role provides a high level of customer services
while offering support and quality services to meet the needs of
the patients, patient family members, visitors, guest and
nursing/clinical team members. In order to achieve optimal
satisfaction for all customers, this position ensures patient
comfort and facilitates hotel accommodations, access to Chaplin and
community social services for patients, family members and
visitors. The Guest Services Representative also functions as the
liaison between the patients, family members, visitors, guests and
the clinical team members within the department. Entity Medical
University Hospital Authority (MUHA) Worker Type Employee Worker
Sub-Type? Temporary Cost Center CC000451 CHS - Guest Services Pay
Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 6 Work
Shift Evening (United States of America) Job Description
Effectively assists patients in multiple areas by covering
inpatient and outpatient Concierge units and information services
areas. Professionally greets visitors and patients upon arrival.
Ascertains patients’ and or visitors’ needs and directs them
accordingly. Demonstrates a commitment to problem resolution by
embracing a creative approach and focusing on efficient and
effective solutions to promote the desired outcomes Performs other
duties as assigned. Additional Job Description Education: High
School Degree or Equivalent Work Experience: 0-6months If you like
working with energetic enthusiastic individuals, you will enjoy
your career with us! The Medical University of South Carolina is an
Equal Opportunity Employer. MUSC does not discriminate on the basis
of race, color, religion or belief, age, sex, national origin,
gender identity, sexual orientation, disability, protected veteran
status, family or parental status, or any other status protected by
state laws and/or federal regulations. All qualified applicants are
encouraged to apply and will receive consideration for employment
based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal
E-Verify program to confirm the identity and employment
authorization of all newly hired employees. For further information
about the E-Verify program, please click here:
http://www.uscis.gov/e-verify/employees
Keywords: Medical University of South Carolina, North Charleston , Guest Services Representative - Evening-3, Hospitality & Tourism , Charleston, South Carolina
