Operations Manager
Company: BoldAge PACE
Location: Ravenel
Posted on: April 2, 2026
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Job Description:
Join BoldAge PACE and Make a Difference! Why work with us? A
People First Environment: We make what is important to those we
serve important to us. Make an Impact: Enhance the quality of life
for seniors. Professional Growth : Access to training and career
development. Competitive Compensation: Medical/Dental Generous Paid
Time Off 401K with Match* Life Insurance Tuition Reimbursement
Flexible Spending Account Employee Assistance Program BE PART OF
OUR MISSION! Are you passionate about helping older adults live
meaningful, independent lives at home with grace and dignity?
BoldAge PACE is an all-inclusive program of care, personalized to
meet the individual health and well-being needs of our
participants. Our approach is simple: We listen to our participants
and their caregivers to truly understand their needs and desires.
Operation Manager POSITION SUMMARY : The Operations Manager is
responsible for overseeing all PACE center services and support
operations including therapeutic recreation and activities,
transportation, facilities management, dietary services and
personal care/aide services. Promotion and maintenance of
high-quality care and services according to PACE principles and
standards of care, and all applicable regulations. Demonstration
and promotion of the BoldAge core values in all communications,
decisions, planning and program administration. Participation of
staff and management in quality improvement systems and initiatives
of the PACE organization. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the oversight and administration of the PACE Center
operations. Ensure thorough understanding of, respect for, and
adherence to established participant rights by all staff,
contractors, vendors, participants, and visitors. Ensure an
understanding of the participant population and the program’s
ability to meet their needs. Maintain open lines of communication
with participants and families / caregivers. Ensure comprehensive
therapeutic activities in the center that are diverse, interesting
and acceptable to all participants. Ensure effective, safe,
reliable transportation services for all participants. Oversee
dietary service providing balanced and enjoyable meals and snacks
for participants. Maintain the center environment that is clean,
safe, and well-equipped. Maintain highly effective human resource
procedures and a culture of support, transparency, and appreciation
for all staff. Ensure staff engagement, productivity, and
retention. Ensure staff education and competency monitoring
procedures to support high quality services to participants.
Direct, supervise and evaluate the performance of all staff.
Maintain compliance with all State and Federal program
requirements. Implement operational policies, procedures and
protocols for direct participant care and support services.
Participate in the review and revision of operational policies and
procedures. Participates in quality improvement and compliance
processes to ensure impeccable commitment to quality PACE services.
Promote a culture of quality improvement that focuses on
data-driven decision making, process improvement, and best
practices. Oversee operational compliance with Occupational Safety
and Health Administration (OSHA) regulations and agency policies
and procedures, ensuring a safe and clean environment for staff and
program participants. Protect privacy and maintain confidentiality
of all company procedures and information about employees,
participants, and families. Participate in continuing education
classes and any required staff and training meetings. Maintain
professional affiliations and any required certifications. Ensure
that all personnel are assigned duties based upon their education,
training, competencies, and job descriptions. On a rotational
basis, provide evening and weekend on-call administrative coverage.
Perform related duties as required. EXPERIENCE EDUCATION AND
CERTIFICATIONS: A baccalaureate degree in health care
administration, business administration, nursing, public health,
social work, or related human services field is required. Master’s
degree in health care administration, business administration,
nursing, public health, social work, or related health/human
services field preferred. Professional license and/or certification
preferred (NHA, RN, LSW/MSW, PT, OT, RT, RD). Two (2) years of
experience is required as a manager or administrator in a human
and/or health care services operation, preferably serving the aging
population. Management experience in a start-up program,
accountable care organization, and / or health insurance plan
preferred. A minimum of one year’s experience in working with the
elderly population is required. If this is not present, training
will be provided upon hire. PRE-EMPLOYMENT REQUIREMENTS: Must have
reliable transportation, a valid driver's license, and the minimum
state required liability auto insurance. Be medically cleared for
communicable diseases and have all immunizations up to date before
engaging in direct participant contact. BoldAge PACE provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. * Match
begins after one year of employment Full-Time Days Full-Time
Keywords: BoldAge PACE, North Charleston , Operations Manager, Healthcare , Ravenel, South Carolina
