Field Service Technician
Company: Genuine Parts Company
Location: Savannah
Posted on: January 6, 2026
|
|
|
Job Description:
Job Description SUMMARY: Under direct supervision, the Field
Service Technician performs moderately complex customer support
activities for equipment and systems products such as hydraulics,
component repair, welding, and relatively complex equipment. The
Field Service Technician performs repair, preventative maintenance
and installation with regional responsibility for equipment and
systems. JOB DUTIES: • Responsible for the installation,
diagnostics, repair and support for equipment that is installed and
operating at customer sites. • Diagnose problems with equipment,
assess the extent of the problem, document findings, make decisions
to repair and/or replace parts. • Conducts technical analysis of
product implementations, modifications and enhancements to products
in accordance with specific customer specifications. • Keeps
customers informed on the nature of service provided or outstanding
issues and recommends system enhancements, upgrades, or repairs. •
Works under direct supervision and follows detailed guidelines to
work on moderately complex repairs and installations. • Ensures
that processes and environmental conditions comply with local and
national regulatory agencies, and Motion's safety standards. •
Provides technical support and training to customers on operational
or maintenance aspects of system equipment. • Communicates
technical information to technical and non-technical stakeholders
and meets customers daily or as required to ensure high levels of
customer satisfaction. • Performs other duties as assigned. •
Performs on-site services for new and existing clients, which may
include on-site emergency repairs, equipment servicing and
equipment upgrades on a 24/7 on-call basis. • Willingness and
ability to drive company vehicles in alignment with Company policy
required within one year of start date; DOT preferred. Must be in
alignment with company drug free workplace and other required
customer regulatory requirements. EDUCATION & EXPERIENCE: Typically
requires a technical degree and zero (0) to three (3) years of
related experience or an equivalent combination. KNOWLEDGE, SKILLS,
ABILITIES: • Ability to read hydraulic schematics. • Ability to
operate shop equipment safely. • Excellent verbal and written
communication skills • Work effectively with customers, peers and
management to resolve client issues. • Willingness and ability to
drive company vehicles in alignment with Company policy required
within one year of start date; DOT preferred. Must be in alignment
with company drug free workplace and other required customer
regulatory requirements. PHYSICAL DEMANDS: • Push/pull up to 100
pounds • Lift/carry up to 100 pounds • Lift bulky objects • Neck
rotation, trunk rotation, stair climbing, repetitive bending,
kneeling, sustained squat, forward reaching, overhead reaching,
reach and lift, ladder climb and carrying/crawling. • Working
conditions may be indoor and/or outdoor. Noise level may be loud at
times. COMPANY INFORMATION: Motion offers an excellent benefits
package which includes options for healthcare coverage, 401(k),
tuition reimbursement, vacation, sick, and holiday pay. Not the
right fit? Let us know you're interested in a future opportunity by
joining our Talent Community on jobs.genpt.com or create an account
to set up email alerts as new job postings become available that
meet your interest! GPC conducts its business without regard to
sex, race, creed, color, religion, marital status, national origin,
citizenship status, age, pregnancy, sexual orientation, gender
identity or expression, genetic information, disability, military
status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer
and terminate employees based on their own ability, achievement,
experience and conduct and other legitimate business reasons.
Keywords: Genuine Parts Company, North Charleston , Field Service Technician, Engineering , Savannah, South Carolina
