Field Service Technician III-RIT-SAR-001

Company: Software Galaxy Systems, LLC
Location: Ladson
Posted on: May 2, 2025

Job Description:

Duration: 05 Months with possible extension

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

Location: Ladson South Carolina USA 29456
Description:

7 am to 7 pm

Work 3 days, followed by 4 days off. Then work 4 days, followed by 3 days off.

Likely to convert to full-time

Virtual Interviews

License Required: Grade A Physical/Chemical Water License

We are seeking a skilled and licensed Field Service Technician with a Grade A physical/chemical water license to perform on-site service activities related to water treatment systems.

This individual will play a critical role in ensuring regulatory compliance, operational efficiency, and customer satisfaction through safe and effective service delivery.

Key Responsibilities:

Perform field service operations at customer sites, ensuring all activities comply with health, safety, and environmental regulations.
Operate and maintain water treatment systems in compliance with provincial water quality standards.
Diagnose and troubleshoot mechanical and electrical issues related to water systems.
Monitor system performance, perform regular inspections, and make necessary adjustments to optimize operations.
Identify and correct safety hazards in both Company and Customer-owned equipment.
Provide direct customer support and training on system operation, maintenance, and compliance reporting.
Maintain accurate service logs, inspection records, and compliance documentation.
Ensure all service-related tools, parts, and vehicles are maintained and used properly.

Requirements:

Education & Certification:
High school diploma or equivalent required.
Grade A Physical/Chemical Water License - Mandatory.

Experience & Skills:

Minimum 5 years of hands-on technical experience in water treatment or related field.
Strong critical thinking, troubleshooting, and mechanical aptitude.
Proficiency with Microsoft Office and mobile devices.
Excellent customer service and communication skills, both written and verbal.
Ability to work independently and maintain strong attention to detail.

Driving Requirements:

Must be able to operate a company vehicle.
Must meet all driving requirements, including:
Driver Application for Employment
Driver Disclosure and Release
Drug and Alcohol Screening
FMCSA Certificate of Awareness

Physical Requirements:

Must be able to sit, stand, walk, hear, and see consistently throughout the shift.
Capable of lifting and carrying up to 30 lbs.
Able to bend, push, pull, climb stairs, and work in various environments (indoor/outdoor).
May work in conditions with noise, dust, and uneven surfaces (e.g., concrete).

Keywords: Software Galaxy Systems, LLC, North Charleston , Field Service Technician III-RIT-SAR-001, Engineering , Ladson, South Carolina