Medical Secretary / Medical Front Desk

Company: TeamHealth
Location: Charleston
Posted on: May 3, 2024

Job Description:

NOW HIRING REMOTE PATIENT COORDINATORS



Full-time and Part-time opportunities available



Hiring for afternoons, evenings, and weekends (*some weekends and holidays are required)



Are you seeking a remote position? Are you looking to start a new career with a reputable health care company?

Currently hiring for a paid remote* class that begins June 3rd! (*over Zoom, 100% attendance is required for the entire training period)


Week 3: June 17-21 (Shift times will be your regular work schedule as discussed with your recruiter)
Continue reading for a description of the position, information about pay, and information about the requirements for the remote workspace.



Join a growing company who is making a difference in healthcare
- Work from home with company-provided equipment
- Benefits eligibility for full-time staff (medical/dental/vision/life) the first of the month following 30 days of employment
-Career Growth Opportunities
- Perks at Work: discounts on car rentals, electronics, apparel, and much more!
- Employee LiveWell program for health and well-being / Employee Assistance Program
-$AccessNurse, a TeamHealth company, is looking for exceptional individuals to join our team in this non-clinical, medical support role.


The Patient Coordinator (PC) is the first point of contact with patients who are seeking medical assistance and support from their doctor. The PC builds an immediate trust with the patient as well as provides compassion and empathy using customized scripting. The PC accurately documents the patient's needs prior to the patient speaking with a nurse.


00 per hour



Additional incentives/shift differentials include:


An additional $1 per hour is paid when on the clock at 3pm or after Sunday through Friday
An additional $1 per hour is paid when starting at 7am or after on Saturday
An additional $1 per hour is paid when you work 3 out of 4 weekends
If you choose to work 4 out of 4 weekends (not required) an additional $2 per hour is paid for the entire pay period
An additional $1 per hour is paid for Spanish Speaking staff (testing required)
Must be able to provide a HIPAA-compliant workspace during training and your regular shifts



Must be able to meet home internet and phone requirements (see below)


- 1-2 years of healthcare experience desired
- Call Center, Medical Office/Clinic, front desk, or first point of contact in a customer service environment preferred
- Excellent organizational and computer skills and ability to multi-task while speaking with patients
- Professional, courteous telephone voice
- Ability to handle confidential information; Detail Oriented - Accurately process and document information ensuring data integrity
- Ability to receive feedback on job performance
- Bilingual Patient Coordinators must be able to converse in Spanish and document in English simultaneously

Must be able to provide a HIPAA-compliant workspace during training and your regular shifts
Remote Workstation Requirements



Please select a cable internet provider. You must hardwire your internet from your modem or Ethernet jack to your work computer.
Please note these requirements do not include other demands on your internet (e.g. another household member working from home, streaming videos, streaming music, online gaming).
Telephone


A reliable telephone line is required for this position, at the employee's expense: this must be a land-line phone or a voice-over line provided by the same company as your internet (VOIP brands like MagicJack, Ring Central, Google Voice, etc. Your phone line must be directly connected from your workstation to your phone jack or modem (depending on your phone line setup).
Prior to the beginning of orientation, request and confirm with your phone carrier that the following services are disconnected. Allow enough space to provide room for 2 (two) 27" computer monitors, a computer, a keyboard, a mouse, and a dial pad/phone, which is company provided.
Arrange your workstation where you can hardwire to your internet and phone line.
Job performed in a well-lit, modern office setting
Visual and Auditory acuity
Frequent work on a PC/Computer
Prolonged telephone work and prolonged sitting

Keywords: TeamHealth, North Charleston , Medical Secretary / Medical Front Desk, Administration, Clerical , Charleston, South Carolina